A Procedure to Estimate Relation in a Balanced Scorecard
نویسندگان
چکیده
A balanced scorecard (BSC) is more than a business model because it moves performance measurement to performance management. It consists of performance indicators which are inter-related. Some relations are hard to find, like soft skills. We propose a procedure to fully specify these relations. Three types of relationships will be considered. For the function types inverse functions exist. Each equation can be solved uniquely for variables at the right hand side. By generating noisy data in a MC simulation we can specify function type and estimate the respected parameters. An example will illustrate our procedure and the corresponding results.
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